Article 1 – Definitions

Cooling-off period: The 14-day period in which the consumer can cancel the purchase without giving a reason.
Consumer: A natural person not acting in a commercial or professional capacity.
Day: Calendar day.
Distance contract: A purchase agreement made via remote communication (e.g., online).
Durable medium: Any method allowing consumers to store and reproduce information unchanged (e.g., email).
Entrepreneur: ShadeHaus, offering sunglasses and related eyewear products online.
Right of withdrawal: The consumer’s right to cancel the purchase within the cooling-off period.
Remote communication technique: Tools used to form a contract without physical presence (e.g., website, email).

Article 2 – Applicability

These Terms & Conditions apply to all offers, purchases, and contracts made via the ShadeHaus website. By purchasing from us, the consumer agrees to these terms.

A digital copy will be available before completing the purchase and may be saved for future reference.

In case of conflicting terms, the most favorable condition for the consumer will apply.

Article 3 – Company Information

Business Name: NEXORA CORP LIMITED
Registered Address:  RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK HONG KONG

Registration Number: 78277742

Article 4 – The Offer

All offers on the ShadeHaus website:

  • Clearly state validity, pricing, and any special conditions.

  • Include accurate product descriptions. Images are for illustrative purposes.

  • Disclose total price, shipping costs, taxes, and the right of withdrawal.

ShadeHaus reserves the right to modify or withdraw offers at any time.

Article 5 – The Contract

A contract is finalized when the consumer accepts the offer and payment is confirmed.

For online orders:

  • Receipt is confirmed electronically.

  • Secure data and payment processes are in place.

  • We may reject or adjust orders with reasonable justification.

Article 6 – Right of Cancellation

Consumers may cancel their order within 14 days of receiving their product.

Conditions:

  • Item must be returned in original condition and packaging.

  • Cancellation notice must be submitted in writing (email or form).

  • Returns must be made within 14 days of notice.

Article 7 – Returns & Refunds

  • Return shipping costs are the consumer’s responsibility.

  • Refunds are issued within 14 days of receiving returned goods or proof of return.

Article 8 – Pricing

Prices are fixed during the advertised period and include applicable taxes unless stated otherwise.

International Orders:
Duties and import taxes are the buyer’s responsibility.

Article 9 – Product Quality & Warranty

Products will:

  • Match descriptions and meet reasonable expectations.

Warranty Excludes:

  • Damage from misuse, third-party repairs, modifications, or normal wear and tear.

  • Claims must be made within 14 days of delivery.

Article 10 – Delivery

  • Orders are shipped to the address provided by the consumer.

  • Standard delivery is within 30 days unless otherwise agreed.

  • Delays will be communicated, and consumers may cancel for a full refund if delivery is delayed beyond 30 days.

  • If an item is unavailable, we may offer a similar product. Consumers may accept or decline.

Article 11 – Subscription Services (if applicable)

  • Open-ended contracts may be canceled with one month’s notice.

  • Fixed-term subscriptions will not auto-renew without consent.

  • Contracts exceeding one year may be canceled after 12 months.

Article 12 – Payment

  • Payment must be completed during checkout or as otherwise agreed.

  • Errors in payment info must be reported promptly.

Article 13 – Complaints

  • Complaints must be reported within 7 days of noticing the issue.

  • You will receive a response within 14 days.

  • Valid complaints will result in repair, replacement, or refund at no extra cost.

Article 14 – Disputes

ShadeHaus aims to resolve all disputes fairly and promptly.
Unresolved matters may be referred to an external dispute resolution body.

Article 15 – Force Majeure

ShadeHaus is not liable for delays or failures caused by events beyond our control, including natural disasters, strikes, or system outages.

Article 16 – Governing Law

All contracts and disputes are governed by the laws of the United States, unless mandatory consumer laws state otherwise.

Article 17 – Updates

We reserve the right to revise these Terms & Conditions.
The latest version will always be available on our website.