At ShadeHaus, we’re dedicated to delivering your sunglasses quickly, safely, and with care. Please review our shipping options, timeframes, and delivery policies below.


Delivery Options & Costs

Shipping costs and available delivery methods will be shown during checkout after you enter your delivery address.

  • Shipping Fees: Calculated based on your location and shipping method.

  • Service Limitations: Some options may not be available in remote or non-standard delivery areas.

We currently offer the following shipping options:

  • Standard Delivery – Estimated 4 working days

  • Express Delivery – Estimated 3 working days

  • Priority Delivery – Estimated 2 working days


Order Weight & Packaging

Most orders are under 5kg and are:

  • Shipped via reliable courier partners

  • Securely packaged to protect against damage during transit

  • Require date selection during checkout for preferred delivery window


Important Delivery Terms

  • Delivery Days: Monday to Friday (excludes weekends and public holidays)

  • Order Cut-Off Time: Orders placed before 1 PM (local time) are processed the same working day. Orders after 1 PM will be processed the next working day.

  • Remote Areas: Additional fees may apply to certain remote or non-mainland addresses.

  • Missed Deliveries: If no one is available to receive the parcel, a redelivery charge may apply.

  • Damaged Packages: If your order arrives damaged, contact us within 48 hours of receipt with photos so we can resolve the issue promptly.


Tracking & Notifications

Once your order ships, you will receive a tracking number via email or SMS to follow your delivery progress and estimated arrival time.


Need Help or Have a Special Request?

Our team is here to assist. If you have any delivery questions or need to make special arrangements, please reach out via our Contact Us page.


About ShadeHaus

At ShadeHaus, we combine style and sun protection. Our curated sunglasses collections offer premium quality, comfort, and modern design — shipped directly to your door with care.